UMH Gifts Gallery aims to process and deliver orders safely and within the communicated timeline.

Order Processing

Processing time depends on:

• Product availability
• Quantity ordered
• Customization requirements
• Printing or engraving requirements
• Packaging requirements

Ready-stock products may be processed faster than customized corporate orders.

Customized Orders

Customized products require additional production time.

The estimated dispatch or delivery timeline will generally be communicated after final artwork, product, quantity, and payment confirmation.

Shipping Locations

We may deliver products across serviceable locations in India through available courier, logistics, or transportation partners.

Delivery availability depends on the destination PIN code and logistics serviceability.

Shipping Charges

Shipping charges may vary according to:

• Delivery location
• Package dimensions
• Package weight
• Quantity
• Shipping method
• Urgency of delivery

Any applicable shipping charges will be communicated during order confirmation or checkout.

Delivery Time

Delivery timelines provided are estimates.

Delays may occasionally occur because of:

• Courier or logistics delays
• Weather conditions
• Public holidays
• Natural events
• Transportation disruptions
• Incorrect delivery information
• High seasonal demand
• Circumstances beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Additional shipping charges may apply if a shipment needs to be resent because of an incorrect or incomplete address provided by the customer.

Damaged Shipment

If an order is received in visibly damaged condition, please contact us as soon as possible with:

• Order details
• Photographs of the package
• Photographs/videos of the damaged product
• Unboxing video, where available

Our team will review the issue and provide an appropriate resolution according to the circumstances.